How come Elvine puts such a non-functional zipper in a high-end product. So disappointed with the zipper finishing and function, I can barely close the zipper, not even with gloves off. In my opinion, this is critical and must be sorted out.
Thank you for your feedback! Regarding the zipper, we use high-quality YKK zippers, and with our two-way zippers, it’s important to ensure they are properly “clicked in” before zipping up. We’ve created a guide that might be helpful: https://www.elvineclothing.com/blogs/news/how-2-zip
If you still have issues with the zipper you can reach our customer service at info@elvine.se 😊
It’s lovely and very comfortable. It fits very well. It’s the third Elvine’s coat that I’ve bought and always good.
top jas, zit lekker, voelt licht aan en is warm zat. door de lichte beweegbare stof merk je niet dat je een langere jaa draagt!
Great coat. Use it for my daily bike commute in Amsterdam. Not too warm, but blocks enough of the cold/wind/rain. Perfect for me!
The jacket was very nice, but the zipper was not working. I tried contacting customer service to exchange it, but I never got a response. In the end, I had to return the jacket at my own expense, and I still haven’t heard back about the return. Overall, I’m not very satisfied.
Thank you for your feedback. We’re truly sorry to hear that you weren’t satisfied with our customer service. We did receive your email and replied the same day—could you check your spam folder in case our response ended up there?
Regarding the zipper, we use high-quality YKK zippers, and with our two-way zippers, it’s important to ensure they are properly “clicked in” before zipping up. We’ve created a guide that might be helpful: https://www.elvineclothing.com/blogs/news/how-2-zip
We haven’t received your return yet, but as soon as we do, we’ll examine the jacket and get back to you. Please don’t hesitate to reach out if you have any further questions in the meantime.
The design is nice, de colour too. But the fit makes it a sloppy coat. If all would be more slimfit tailored, it would be perfect. Now, it is just not it.
It is a perfect fit but could have been longer (im 6’2/187 cm)
I like that they are good in waist but with a relaxed fit.
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Nice warm coat, keeps the cold and wind out – from the top to the middle of the leg.
Although it's a coat that looks nice and chic if you style it right, the weight is nothing – it feels like wrapping yourself in your sleeping quilt! ;-)
Good material and good pockets for storing things and keeping cold fingers warm.
Nice that you can wear it inside out.
It's great that it's so long, keeping you warm even when waiting for the train on a cold and windy day. And if you need to move quickly, the zipper can open from the bottom, making it easier to walk or run for the bus.
(I have had the same Asha coat for about four years, but in a light red/brown color – it still works fine, but I think the black one looks more chic.)
A jacket at this price, and with all the claims of ecological materials, should not be "made in China". It would be 5 stars if not for that.
Thank you for your valuable feedback. We collaborate with high-quality factories specializing in outerwear, including in China, where we work with long-term partners to ensure craftsmanship, durability, and ethical production. We carefully select our factories to guarantee that workers are treated well and that their working conditions are fair. Producing high-quality technical outerwear requires specialized expertise, which is why we manufacture in regions with a strong tradition in this field.
I thought the material should have more warmth and not just be so fluffy! The hood is really annoying though it’s too big when not using it! That has also to do with the fluffy material.
Très pratique, confortable. J’apprécie la grande capuche (bien pour mettre une grosse écharpe dessous), ainsi que les aimants le long de la tirette. Matière très qualitative . Ma fille en a acheté une également; on adore!
ELVINE has absolutely the best quality jackets I have ever worn and stylish design. The Madou jacket fits perfect.
